Illevante services
OverviewIncident historyMonthly uptime

Monthly uptime

Each of our services’ uptime month by month, worked out from the same incident record this page shows. At the start of every month a signed report is issued for the month that ended, and anyone can verify it.

October 2026A+100%
Overall uptime
100%

The average of our services, announced maintenance aside

Actual uptime
100%

Maintenance counted as it happened

Incidents
0
Target 99.9%
28/28

28 of 28 services met the target

Response times (median)

No incidents this month.

The month is not over: these are its figures so far. Its signed report is issued at the start of next month.

ServiceSLAGrade
Platforms
Client area2% of the month measured100%A+
DNS management platform2% of the month measured100%A+
VMX virtual server management2% of the month measured100%A+
Acrux webmail2% of the month measured100%A+
StorX Box© panel2% of the month measured100%A+
Nexus Cloud panel2% of the month measured100%A+
Virtual servers
Running CoreVPS servers2% of the month measured100%A+
New CoreVPS orders2% of the month measured100%A+
Domains and DNS
Global domain registration and transfer2% of the month measured100%A+
The national .sy domain2% of the month measured100%A+
DNS Console name servers2% of the month measured100%A+
Domain tools2% of the month measured100%A+
Web hosting
cPanel hosting2% of the month measured100%A+
Email
Acrux Mail sending and receiving2% of the month measured100%A+
Storage and protection
Nexus Cloud2% of the month measured100%A+
StorX Box©2% of the month measured100%A+
SSL certificates2% of the month measured100%A+
Licences
Licence activation and renewal2% of the month measured100%A+
DDoS-Guard protection2% of the month measured100%A+
Website and support
Illevante website2% of the month measured100%A+
Help center2% of the month measured100%A+
Illevante community2% of the month measured100%A+
Technical support2% of the month measured100%A+
Data centres
Germany2% of the month measured100%A+
Finland2% of the month measured100%A+
UAE2% of the month measured100%A+
United States2% of the month measured100%A+
Singapore2% of the month measured100%A+

How it is worked out

The figures come from the same incident record this page shows, to the second, divided by the part of the month actually measured: time before measuring began counts neither for us nor against us. A full outage counts as downtime in full, a partial one at 30%, and a slow spell not at all. The “SLA” column leaves out maintenance announced in advance; “Actual” counts it as downtime, as it happened. Two incidents on one service at the same time count that time once.

Grades: A+ from 99.9%, A from 99.5%, B from 99%, C from 95%, D below that.